Refund Policy

For Refund

Amount Refund:

1. If you cancel the Order before dispatch, the full amount will be refunded to you including shipping charges and COD charges if any.
2. If you return the product, shipping charges and COD charges (if any) charged at the time while placing the order will be deducted. Also, the Reverse Shipping charges of Rs.120 will be charged and the balance amount will be refunded to you.

Mode of Refund:

1. Prepaid & COD Orders: The amount will be transferred to your KrugXtreme Wallet mentioned while placing the Return Request and your amount will be reflected in your KrugXtreme Wallet within 7 working days of the details.

Important Points to note,
– Please email us at or Whatsapp us at +91-8920176098 to initiate the process.
– Return request needs to be within 7 days of the delivery date.
– Your Pickup (in case of reverse pickup) will be done in 2-3 working days.
– All returned products must be unused, unwashed, undamaged and returned with the original packing and tags when we receive it. Items without tags will not be accepted.
– In case you receive a damaged / defective product, we should be notified within 24 hours of delivery. Also, we request you to email us or whatsapp us a photograph of the damaged / defective product alongwith the Order Number. In case you fail to intimate about the same, return might not be processed.